I have booked a room (307) in colive palmer which is located in the Green Glen layout, Bellandur, Bengaluru. I paid the room reservation charges of Rs. 2000 for the same.
Now, without even informing me, my booking was changed to colive clanton (Room 108), which is located adjacent to Colive Palmer. The condition of Colive Clanton is pathetic with no lifts working, no infrastructure, and clumsy premises.
If I have already paid for the room reservation charges, how could the company change my booking without even informing me. It is complete non sense to say that your room is reserved.
Moreover, whenever I call for a refund, the sales team and the customer support team simply hang-up the phone.
Trust me, whosoever I met who is living there already, no one is happy with the morbid living conditions. I will suggest everyone to opt for anything, but colive.